Chase bank customers will now be able to access banking services from Post bank branches and agents country wide through the Post Bank Point OF Sale (POS).
The partnership between the two banks that was launched
yesterday will see customers of Chase bank, withdraw cash, deposit cash and
inquire their account balances from any Post Bank or Post bank agent.
According to the Post Bank Managing Director, Dr Nyambura
Koigi, Post bank is among the first financial institution to have the POS, and
is providing an opportunity for other institutions to access their customers
through its use.
“We are opening it up for others to use and get more savings
and national involvement. We are happy to welcome chase bank into our networks.
We reach the people in the village,” Dr Koigi said.
Chase bank customers that have been banking through the over
22 Chase bank branches, 201Chase Popote agents and over 1200 Kenswitch ATMs,
through the partnership, would have an additional 99 Post bank Branches and
over 550 Post bank agents to transact from.
Chase Bank Managing Director, Zafrullah Khan said that the
partnership would allow the use of technology to provide convenience to their
customers.
Mr Khan added that the partnership with Post Bank is an
addition to other alternate business channels that Chase bank has adopted,
to improve customer access and satisfaction.
“Small and Medium Enterprise (SME) customers that travel can
now access their bank accounts. Chase bank already has mobile and internet
banking services and now, customers can walk into a Post Bank branch or agent,”
Mr Khan said.
Kenswitch Managing Director George Wainaina said that the
sharing of banking halls between the two banks, provides affordable, safe and
convenient banking.
Kenswitch is the company that has provided the link between
the two banks through the use of the POS.
Mr Wainaina further stated that the use of the agency
banking by Chase bank will reduce cost of financial access for its customers
and improve efficiency.
“Post bank has a well spread geographical network. Agency
banking; proximity, security, liquidity and similar customer experience at the
branch and the agent for customers,” Mr Wainaina said.
Dr Koigi added that post bank customers will not be able to
access their accounts through Chase Bank, but increase in Chase Bank networks
and systems would lead to it.
Mr Khan concluded by stating that Chase bank customers
should not expect any extra charges from transacting with Post bank.