post bank and chase bank kenya in patnership

Chase bank customers will now be able to access banking services from Post bank branches and agents country wide through the Post Bank Point OF Sale (POS).

The partnership between the two banks that was launched yesterday will see customers of Chase bank, withdraw cash, deposit cash and inquire their account balances from any Post Bank or Post bank agent.

According to the Post Bank Managing Director, Dr Nyambura Koigi, Post bank is among the first financial institution to have the POS, and is providing an opportunity for other institutions to access their customers through its use.

“We are opening it up for others to use and get more savings and national involvement. We are happy to welcome chase bank into our networks. We reach the people in the village,” Dr Koigi said.

Chase bank customers that have been banking through the over 22 Chase bank branches, 201Chase Popote agents and over 1200 Kenswitch ATMs, through the partnership, would have an additional 99 Post bank Branches and over 550 Post bank agents to transact from.

Chase Bank Managing Director, Zafrullah Khan said that the partnership would allow the use of technology to provide convenience to their customers.

Mr Khan added that the partnership with Post Bank is an addition to other alternate business channels that Chase bank has adopted,  to improve customer access and satisfaction.

“Small and Medium Enterprise (SME) customers that travel can now access their bank accounts. Chase bank already has mobile and internet banking services and now, customers can walk into a Post Bank branch or agent,” Mr Khan said.

Kenswitch Managing Director George Wainaina said that the sharing of banking halls between the two banks, provides affordable, safe and convenient banking.

Kenswitch is the company that has provided the link between the two banks through the use of the POS.

Mr Wainaina further stated that the use of the agency banking by Chase bank will reduce cost of financial access for its customers and improve efficiency.

“Post bank has a well spread geographical network. Agency banking; proximity, security, liquidity and similar customer experience at the branch and the agent for customers,” Mr Wainaina said.

Dr Koigi added that post bank customers will not be able to access their accounts through Chase Bank, but increase in Chase Bank networks and systems would lead to it.

Mr Khan concluded by stating that Chase bank customers should not expect any extra charges from transacting with Post bank.